In a recent APhA webinar, Lisa M. Koonin, DrPH, MN, MPH, who serves as a senior advisor in support of the CDC 2019 Novel Coronavirus (nCoV) Response, told attendees that the guidance is intended to assist pharmacies on how best to provide care for patients without COVID-related disruptions.

Recommended administrative controls included using signs on pharmacy doors to divert as many patients as possible to either drive-through windows, curbside pickup, or home delivery; and requesting in text messages that patients who are sick send someone else to get their medication or use alternative pickup methods. 

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